FREQUENTLY ASKED QUESTIONS
Do you have any questions? We'll be happy to help you.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website (page: "Track Your Order").
What are your return policies?
We accept returns of unworn and unwashed items with all tags within 14 days of purchase.
How do I know which size to order?
To help you find the perfect fit, we provide a size chart for each product.
Can I cancel or change my order later?
If you need to make changes to your order, please contact our customer service team as soon as possible. We will try our best to accommodate your request, but once the order has been shipped, no changes can be made.
How do I contact customer service?
You can contact our customer service by email at support@fashionharmony.shop or use the integrated chat function.
How long does it take to receive my order?
Delivery times vary depending on your location and the shipping method you choose during checkout. It usually takes about 4 to 7 business days.
What payment methods do you accept?
We accept various payment methods including major credit cards (Visa, MasterCard, American Express) and PayPal to ensure a smooth shopping experience.
Do you offer discounts?
Yes, we occasionally offer discounts to our customers. Be sure to sign up for our email newsletter to stay up to date with any upcoming sales or promotions.
What shipping options do you offer?
We offer standard and express international shipping.
Is there a welcome bonus?
No, there is not.
